Information We Collect

We collect different types of information depending on how you interact with our budgeting platform. Some information you provide directly, while other data is collected automatically as you use our services.

Personal Information You Provide

• Name, email address, and contact details when you create an account
• Financial goals and budget preferences you set within the platform
• Payment information when you subscribe to premium features
• Communications you send to our support team
• Feedback and survey responses you choose to share

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage data about how you interact with our budgeting tools
• Cookie data and similar tracking technologies (with your consent)
• Session information and access times

How We Use Your Information

Your information helps us provide, improve, and personalize your budgeting experience. Here's what we do with the data we collect:

We process your personal information based on various legal grounds including your consent, contractual necessity, legal obligations, and our legitimate business interests. You can withdraw consent at any time for processing based on consent.

Information Sharing and Disclosure

We don't sell your personal information. Period. However, we do share limited data with trusted partners who help us run our service.

Service Providers

We work with third-party companies that help us operate qentloexara, including cloud hosting providers, payment processors, and email service providers. These partners can only use your information to perform services on our behalf and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government request. This includes situations where disclosure is necessary to protect our rights, prevent fraud, or ensure user safety.

Business Transfers

If qentloexara is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your personal information becomes subject to a different privacy policy.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.

To exercise any of these rights, email us at info@qentloexara.com with your request. We'll respond within 30 days and verify your identity before processing requests.

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or destruction.

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Strict access controls limiting who can view your information
• Secure payment processing through PCI-DSS compliant providers
• Regular backups stored in secure, geographically distributed locations
• Employee training on data protection and privacy best practices

Data Retention

We keep your personal information only as long as necessary to provide our services and meet legal requirements.

Active account data is retained while your account remains open. After you close your account, we retain certain information for up to seven years to comply with Australian financial record-keeping requirements. Marketing data is deleted within 90 days of you unsubscribing.

Some anonymized usage data may be retained indefinitely for analytics purposes, but this data cannot be linked back to you personally.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These small files help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

• Essential cookies required for basic site functionality and security
• Preference cookies that remember your settings and choices
• Analytics cookies that help us understand usage patterns (with your consent)
• Marketing cookies for personalized content (with your consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit some features of our platform.

Children's Privacy

qentloexara is not intended for users under 18 years of age. We don't knowingly collect personal information from children. If we discover we've collected information from a child, we'll delete it promptly.

Parents or guardians who believe we've collected their child's information should contact us immediately at info@qentloexara.com.

Changes to This Policy

We update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

The "Last Updated" date at the top shows when this policy was last revised. We encourage you to review this policy periodically.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy standards.